公共教育部门管理信息化创新研究——基于非技术阻力视角-清华大学教育研究

文章信息/Info

Title:: Research on Management Information Innovation in Public Education Sector——From the Non-technical Resistance Perspective

Keywords:: public education sector; management informatization; non-technical resistance

摘要:: 面对《中国教育现代化2035》，我国公共教育部门管理信息化前期推进艰难，管理效率持续低下，已产生巨大的沉没成本，创新迫在眉睫。本文在对公共教育部门管理信息化理论梳理的基础上，描述了公共教育部门管理信息化创新面临的困境。从公共教育部门组织结构、管理机制和决策者“路径依赖”三个非技术阻力的视角，进一步对组织结构特点、常规业务流程和组织目标实现路径进行描述分析，论证出非技术阻力是影响公共教育部门管理制度变迁的主要因素。为将信息技术深度融合到公共教育部门的管理制度创新中，本文提出以下策略：引导组织结构向扁平化、网络化发展；鼓励社会力量参与管理信息化创新；有序推进管理信息化绩效评估。

Abstract:: Facing “China Education Modernization 2035”, the informationization of China's public education department management encountered difficulties in the early stage, leading to low management efficiency and a huge sunk cost. Innovation is imminent at this time. Based on a review of the management informationization theories in the public education department, this paper describes the difficulties faced by the innovation of public education departments’ management informationization. From the perspective of three non-technical resistances, i.e., organizational structure, management mechanism, and decision-makers’ “path dependence”,this paper further describes and analyzes the characteristics of organizational structure, the routine business process and the path to achieve organizational goals. It demonstrates that the non-technical resistance is the main factor influencing the change of management system in the public education department. To promote the in-depth integration of the information technology into the innovation of the management system of the public education department, the following strategies are put forward: promoting the development of a flat organizational structure and network construction between organizations, encouraging the social forces to participate in the innovation of management informationization, and promoting the performance evaluation of management informationization in an orderly manner.